Legal & Compliance
A chronological outline of how magneticwordworks handles your data, security, and rights.
Privacy Policy
Data Collection
magneticwordworks collects personal data including name, email address, phone number, and project details solely for the purpose of delivering copywriting services. We collect this information when you submit a contact form, send an email, or engage our services directly.
Data Usage
Your personal information is used exclusively to communicate regarding your project, deliver requested services, process payments, and send essential service-related correspondence. We do not sell, trade, or share your personal data with third parties for marketing purposes.
Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Project-related data is retained for a period of 36 months following project completion for reference and quality assurance purposes.
Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict processing, and port your personal data. To exercise these rights, contact us at [email protected].
Terms of Service
Service Agreement
By engaging magneticwordworks for copywriting services, you agree to these terms of service. All projects begin with a written proposal outlining scope, deliverables, timelines, and pricing. Work commences only upon written approval of the proposal.
Payment Terms
Invoices are payable within 14 days of issue. A 50% deposit is required before work begins on projects exceeding $1,000. Late payments may incur a 1.5% monthly surcharge. All prices are quoted in USD unless otherwise specified.
Intellectual Property
Upon full payment, all copy and content deliverables are transferred to the client with full ownership rights. magneticwordworks retains the right to display anonymized work samples in portfolios and marketing materials unless explicitly prohibited in writing.
Limitation of Liability
magneticwordworks shall not be held liable for indirect, incidental, or consequential damages. Our total liability for any project shall not exceed the total fees paid for that specific project. Results from copywriting services may vary based on market conditions.
Governing Law
These terms are governed by the laws of Spain. Any disputes shall be resolved in the courts of Barcelona, Spain.
Refund Policy
Refund Eligibility
magneticwordworks offers refunds on a case-by-case basis. If work has not yet commenced, a full refund of any deposit paid will be issued within 5 business days of the refund request. Once work has begun, refunds are calculated based on the percentage of deliverables completed.
Revision Policy
All projects include up to two rounds of revisions at no additional cost. Additional revision rounds are billed at $75/hour. Revision requests must be submitted in writing within 14 days of deliverable receipt.
Project Cancellation
Either party may cancel a project with 7 days written notice. Upon cancellation, the client is responsible for payment of all work completed up to the cancellation date. Deposits are non-refundable for work that has already commenced.
Dispute Resolution
In the event of a dispute, both parties agree to attempt resolution through good-faith negotiation before pursuing any other remedies. Disputes shall be governed by the laws of Spain and resolved in the courts of Barcelona.
Contact for Refund Requests
To request a refund, contact [email protected] with your project details and reason for the request. We aim to respond within 2 business days.
Security Audits
magneticwordworks conducts quarterly security audits of all systems and infrastructure. We implement industry-standard encryption for data in transit (TLS 1.3) and at rest (AES-256). All access to client data is logged and monitored.
In the event of a data breach, affected parties will be notified within 72 hours in accordance with GDPR Article 33. We maintain a comprehensive incident response plan that outlines our procedures for containing, assessing, and remediating security incidents.
Questions About Our Policies?
If you have any questions about this legal documentation, your data rights, or our compliance practices, please contact our team directly.
Last updated: August 17, 2026 | magneticwordworks | Avinguda Diagonal 200, 08018 Barcelona, Spain